Everything you need to know about getting started, technology, and vendor support.
What’s the cost of using HOA Simplified?
Our pricing varies based on the size of your community.
What do you need to get started?
To begin services, we’ll need:
- Articles of Incorporation
- Tax ID Number
- Homeowner Roster
- Previous Financial Statements
- Current Operating Budget
How do we transition out of our current manager?
We handle the entire transition for you. Our Transition Manager coordinates with your previous management company to collect all necessary records and ensure a seamless handoff. All files remain accessible to your board throughout the process.
Do you provide a community portal?
Yes. We offer a secure online portal where homeowners can pay dues, access documents, and update contact info. Board members can view financials, approve invoices, and monitor operations in real time.
Who manages vendor relationships?
The board selects vendors. HOA Simplified manages payments, contract tracking, and vendor compliance.
From banking and reporting to collections and tax filings.
Which bank do you use?
We partner with trusted financial institutions that support HOA-specific banking needs, including lockbox processing, and interest-bearing accounts.
What happens to our existing bank account?
We’ll set up new operating and reserve accounts in your association’s name with our partnered bank. This ensures clean reporting, integration with our systems, and full transparency.
Can we keep using our current bank?
To ensure accurate reconciliations, avoid excessive fees, and integrate with our software, we require communities to use our banking partner.
How are reserve funds handled?
We help the board manage reserves securely, often using CDs or money markets. Our approach prioritizes liquidity, safety, and simplicity.
Who signs checks? Can the board view account details?
HOA Simplified signs checks to reduce fraud risk and ensure compliance. All board members receive monthly financial reports and bank statements for full transparency.
How can homeowners pay their dues?
We accept:
- Mailed checks or money orders
- ACH (auto-debit)
- Online bill pay via the homeowner’s bank
- Credit/debit cards (fees apply to homeowner)
How do you handle late payments?
We follow a board-approved collections process that includes sending reminders, applying late fees, and escalating to third-party collections or credit reporting when necessary.
Why do we need to file taxes if we’re a non-profit?
Even tax-exempt HOAs must file annual federal returns as corporations. Filing ensures compliance and maintains good standing with the IRS.
Who prepares our taxes?
We offer tax filing services for both federal and state returns. If your board prefers to use a CPA, we’ll provide all necessary documentation.
Do we need insurance?
Yes. HOA insurance requirements are typically outlined in your governing documents.
How we support your community day-to-day.
Do homeowners get support?
Yes. Our Community Support team is available by phone, email, or through the portal to assist homeowners with payments, account details, and general questions.
What kind of issues do you help with?
We handle payment questions, account balances, document access, and general inquiries. Requests requiring board input are documented and forwarded accordingly.
Can homeowners contact HOA Simplified directly?
Yes. While we encourage homeowners to use the portal, they can also reach us by phone or email for direct support.
